Privacy Policy

To provide our services effectively, we may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Number
• Date of Birth
• City of Residence
• Emergency Contact Details
• Government-issued ID (where required for travel)
• Gender (for women-only travel verification)

Booking Information

• Destination Selected
• Travel Dates
• Payment Details
• Accommodation Preferences
• Dietary Requirements
• Medical Information voluntarily shared by you

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Device Information
• Browser Type
• Pages Visited
• Time Spent on Website
• Cookies and Analytics Data

Your information is used only to provide and improve our services. This includes:

• Processing bookings
• Responding to enquiries
• Sending booking confirmations
• Managing your travel experience
• Creating WhatsApp travel groups
• Providing customer support
• Sending important travel updates
• Improving our website and services
• Sending newsletters and promotional offers (only if you choose to receive them)

We never use your information for purposes unrelated to SHEscapes without your consent.

If you complete a SHEscapes survey, your responses help us better understand the travel preferences, expectations, and experiences of our community. Survey responses are used to:

• Improve future trips
• Design better travel experiences
• Understand customer preferences
• Build a stronger women-first travel community

Survey responses are never sold to third parties.

Payments made through our website are processed through secure third-party payment gateways. SHEscapes does not store:

• Credit Card Numbers
• Debit Card Details
• UPI PINs
• Banking Passwords

All payment information is handled securely by authorised payment providers.

When you book a trip or voluntarily join our community, you may be added to a WhatsApp group related to your journey. These groups are used for:

• Trip updates
• Meeting fellow travellers
• Important announcements
• Emergency communication
• Community engagement

Your phone number will only be visible to members of that specific group.

Our website uses cookies to improve your browsing experience. Cookies help us:

• Remember your preferences
• Understand website performance
• Improve user experience
• Analyse visitor behaviour

You may disable cookies through your browser settings at any time.

We only share your information when necessary to deliver our services. This may include:

• Hotels
• Homestays
• Transportation providers
• Local experience partners
• Government authorities (where legally required)
• Payment service providers

We do not sell, rent, or trade your personal information to advertisers or unrelated third parties.

We take appropriate technical and organisational measures to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to use commercially acceptable methods to protect your information, no online platform can guarantee absolute security.

During our journeys, photographs and videos may be captured for community memories and promotional purposes. These may be used on:

• Our Website
• Instagram
• Facebook
• YouTube
• Marketing Materials
• Digital Campaigns

If you prefer not to appear in promotional content, simply let our team know before or during your trip, and we will respect your preference wherever reasonably possible.

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal data (subject to legal and operational requirements)
• Withdraw consent for marketing communications
• Opt out of promotional emails at any time

To exercise these rights, please contact us using the details below.

We retain your personal information only for as long as necessary to:

• Complete your booking
• Fulfil legal obligations
• Resolve disputes
• Improve our services
• Maintain travel records

When your information is no longer required, it is securely deleted or anonymised where appropriate.

Our website may contain links to third-party websites, including social media platforms and partner websites. SHEscapes is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing personal information.

SHEscapes journeys are intended for adults aged 18 years and above. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Any updates will be published on this page along with the revised effective date.

If you have any questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please contact us.